Bestie Tele Track

AI-powered telecalling & lead management system

Bestie Tele Track is an advanced telecalling and workforce monitoring solution built for modern businesses. It seamlessly integrates auto-dialing, live call tracking, screen and audio recording, detailed performance reports, and a real-time transparent dashboard — all in one powerful, easy-to-use platform. With Bestie Tele Track, companies can boost productivity, ensure accountability, and manage their teams more efficiently than ever before.

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Key Features

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FACE ID LOGIN/LOGOUT

Secure login with selfie & geo-location.

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LIVE DASHBOARD

Auto task view, real-time updates, device info (battery, Wi-Fi/data).

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AUTO DIALER

Auto calling without manual effort — calls start instantly without dialing.

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CALL RECORDING

All calls auto-recorded with status (answered, busy, missed).

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INSTANT AUTO REPORTS

Auto call & sales reports with instant status on calls, data, WiFi, hotspot, and battery. Switch off, Not Reachable, No Answer, or Wrong Number statuses auto-generated in admin panel.

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BREAK/PAUSE OPTION

Idle & break time tracked in reports.

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ADMIN MONITORING

Live tracking of calls, employee location, and performance.

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END-OF-SHIFT SUMMARY

Comprehensive daily performance and activity reports.

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AUTO-DIAL SCHEDULED CALLBACKS

Auto-dial scheduled callbacks with customizable data upload and caller-wise segregation.

Revolutionizing Sales Operations with AI-Powered Telecalling

Modern sales teams face unprecedented challenges in managing leads, maintaining call quality, and ensuring consistent performance across distributed teams. Bestie Tele Track addresses these challenges by providing a comprehensive solution that automates routine tasks while providing complete visibility into sales operations.

Transforming Traditional Sales Workflows

Traditional telecalling involves manual dialing, paper-based tracking, and time-consuming report generation. Tele Track eliminates these inefficiencies by automating the entire calling process. Sales representatives can focus on conversations and relationship building while the system handles dialing, recording, and reporting automatically.

The live dashboard provides real-time insights into team performance, allowing managers to identify bottlenecks, optimize call strategies, and provide immediate support where needed. This level of transparency ensures that no opportunity is missed and every team member performs at their best.

Real-World Implementation Examples

B2B Inside Sales Team

A software company implemented Tele Track for their 15-person inside sales team. The auto-dialer increased their daily call volume by 40%, while call recording helped identify successful conversation patterns. The result: 25% increase in qualified leads within the first month.

Inbound Lead Follow-up

An insurance agency used Tele Track's scheduled callback feature to ensure timely follow-up on web inquiries. Automated status tracking reduced lead leakage by 60%, and the Face ID authentication ensured accountability across their remote sales team.

Debt Recovery Operations

A financial services company leveraged Tele Track's comprehensive reporting for compliance-heavy debt recovery operations. Call recordings and detailed logs helped maintain regulatory compliance while improving recovery rates by 30%.

Getting Started with Tele Track

  1. Download and Setup: Install the app and complete Face ID registration
  2. Import Contacts: Upload your lead database with customizable data fields
  3. Configure Campaigns: Set up calling schedules and callback parameters
  4. Train Your Team: Brief staff on new workflows and dashboard features
  5. Monitor and Optimize: Use real-time reports to refine strategies

Frequently Asked Questions

Is call recording compliant with local regulations?

Tele Track includes configurable consent mechanisms and compliance features. However, users must ensure they comply with local laws and obtain necessary permissions for call recording in their jurisdiction.

Can the system integrate with existing CRM platforms?

Yes, Tele Track supports data export and can be configured to work alongside most popular CRM systems through our API integration options.

What happens if an agent's device loses connectivity?

The system automatically tracks connectivity status and can queue calls for when connection is restored. All data is synchronized once connectivity returns.

Note: Call recording and monitoring features require appropriate consent and compliance with local privacy laws. Please ensure your organization meets all legal requirements before implementation.